The cost of living is on the rise and with the current level of digital connectivity, more and more businesses are turning to outsourcing. Using a reliable 3rd party provider that is located nearby is often the best way to get something done, and with that in mind, here are just a few of the business services that you easily outsource to a local provider.
- IT managed services – Everything from website design and hosting to cyber-security can be outsourced to a local IT company. If you want to migrate to the cloud, a local managed IT services company has you covered and they will monitor things 24/7 to ensure your cloud is working as it should.
- Client enquiries – A commercial lender, for example, can outsource call handling to a call centre located in the Philippines. If you have 24/7 technical support, setting up a virtual call centre not only keeps costs down, it also ensures that customer service is both prompt and professional. When you outsource financial services, the call handlers are professionals who are fully briefed on your business.
- Lead generation – Why not outsource your phone canvassing to a call centre based in Manilla? They are professional canvassers and they work to your script; you receive all bookings and your sales team can take over at this point.
- Product support – A large company that offers comprehensive product support can make good use of outsourcing; the remotely located receptionists can forward essential information to mobile service teams, ensuring that customers receive prompt service.
Bring down running costs
In this highly competitive business world we live in today, cost-cutting is on everyone’s agenda and you would be surprised at how much outsourcing can save a business. Regardless of the service, there would be several local providers and you can ask them all to bid for the contract, then you can compare and make an informed decision. Click here to find out how workforce planning can help your business grow.
Boost your organisation’s efficiency
Using a local provider guarantees prompt and professional service that is carried out to your specifications and they can link to your service network, speeding up service calls significantly. Customers would never know that you are using a 3rd party to handle their call and the call would be transferred to the relevant party forthwith.
Virtual business addresses
You may not be aware that you can obtain a virtual registered business address in Sydney CBD, along with a corresponding phone number. You can project a winning image at a very affordable cost, using state-of-the-art digital tech; Google can help you connect with the providers who can transform your business.
To summarise, outsourcing is a great way to streamline your business processes, it also empowers small businesses to compete with larger organisations. Review all of your business processes and you might be surprised at how much you can outsource; choose 3rd party providers with extensive hands-on experience and reduce your business running costs, while also boosting efficiency.
